Had a hot water unit replaced. George, the technician, was excellent. He explained what the process was and what needed to be done. He was on time and thorough in his work. Would highly recommend George and this company.

September 28, 2022

A technician by the name of George just came to our house and he could not have been more friendly, competent and professional. He called and asked if he could come by early, was able to fix our broken sink very quickly. He was also very nice and kind to my dog. A friend recommended B.L. James & Sons last year and we've now used them three times. Each time has been great.They are now our go-to plumber. Highly recommend for the value, efficiency and customer service.

September 9, 2022

Being new to VA it was much appreciated to get referred to BL James & Son by my real estate agent. I called 10:30 am and was all fixed before noon. Robert was very professional and knowledge. I appreciated the fast response and quality of work. Eva and I thank you Robert!

September 20, 2022

George was fantastic - helpful and patient. Did an excellent job with my kitchen faucet and replacing the leaking garbage disposal. Highly recommend!

September 2, 2022

George was very helpful and knowledgeable. He got my bathtub working again! Thank you!

September 2, 2022

S/o to Robert who came to fix my malfunctioning HVAC unit. Appointment setup was a breeze and everyone involved was super friendly and helpful. Will recommend and use this place for future services!

September 14, 2022

Jorge was very polite. He fixed my sink in record time. He was very polite and timely. I would totally recommend Jorge and this company!

September 18, 2022

George came early and was extremely helpful. He explained how my grey water pump was working and what kind of mainenance it would need. He then did an extra task, not on the original order and left things much better than when he got here. I would recommend him for plumbing issues.

September 13, 2022

Our B.L. James employee was George, who did a great job. George's knowledge of plumbing systems is confident, deep, thoughtful, and up to date with the latest equipment and solutions. We had a blocked pipe under the bathroom sink, which the previous plumber had, intentionally or not, misdiagnosed, leaving a leak and also saying the only thing left was to drill into the wall! By contrast, George's solution was simple, effective, and neatly, professionally finished.

September 12, 2022

George was quick, efficient, and professional. His service was excellent and he explained everything in detail…what he had done and ways to avoid the problem in the future.

September 13, 2022

Total professionals. They couldn’t fix a problem at first, then they came back and resolved the problem without any additional charge. Nice people to boot.

August 29, 2022

BL James replaced my HVAC unit, water heater, and ran new duct work during a renovation. They do fantastic work and I would highly recommend them.

July 9, 2021

Very prompt, professional, and friendly. I contacted them because my AC unit gave out in the summer heat and they were able to come out the very next day. No one likes to be caught in the heat and they definitely understand that. I highly recommend using them for all your HVAC needs.

July 8, 2022

Robert came out quickly and got our heating system fixed in a flash. He was very thorough in explaining the problem and laying out next steps for what to do if it happens again. Highly recommend Robert and this business.

July 8, 2021

B.L. James’s and Son was very responsive. Robert answered all my questioned. They installed my AC next day after my R-22 system went bad.

July 22, 2022

Robert was on time and fixed the issue within minutes. He was honest and knew what he was talking about. I highly recommend B.L. James and son. They’re on time and very responsive.

July 22, 2022

We had a great experience using BL James & Son to redo the plumbing under our kitchen sink after having the sink and countertops replaced by a fabricator. Aaron was very professional, on time, and got the job done quickly. We will definitely be using them in the future for a few other jobs related to our bathrooms in our new house!

July 5, 2022

Robby is so nice to work with, very professional, polite, and communicative. Would recommend this business to anyone.

July 15, 2022

These guys are great. They're always very responsive, quick with repairs, & I've never had any problems with the work they've done. All that plus them living locally and being family owned & operated makes them my go-to guys for all my plumbing work.

July 13, 2020

I’ve used Robert for a while now and I have been very pleased with both the responsiveness and the compassion he shows with his clients. He’s installed numerous systems, water heaters and helped service equipment for me, my parents as well as clients. Highly recommend Robert and the B.L. James company for all your HVAC and plumbing needs.

July 14, 2021

We have used B L James and Son for our investment property. Great service, knowledgeable technicians, and happy tenants. Highly recommended for piece of mind and results.

July 11, 2021

This business is amazing and very professional. I have used them many times from plumbing to HVAC. Robert is the best and extremely knowledgeable, they do not try to up sell anything to you rather they will show you and help you solve a problem with out having to buy a new expensive part. I have recommended them to many friends and family. Everyone I have told them about says that they are very please with there work. I will only be using B.L. James for all my HVAC and plumbing work.

July 10, 2022

As a realtor in the DMV, my clients often need recommendations for services such as HVAC, water heater and sump pump replacements. I consistently refer Robby and have yet to hear anything but raving reviews about the quality of his work from my buyers. His professionalism, timeliness and overall work ethic/ services provided are unmatched. Thank you Robby!!

June 26, 2022

Honest service. The technician let me know the parts were under warranty and called the manufacturer immediately to replace the part. Communication was speedy and the work was excellent.

June 16, 2022

Aaron James and his team did an excellent job for us. We were in need of a new water heater and they were out right away to give us an estimate. It only took a few days to get the one I wanted in and they were out the next day after it arrived to install it and take away the old one. We also needed to have a drain pipe cut out and replaced, and they were able to do that at the same time they put in the new water heater. And if that wasn't enough, we realized the humidifier on our HVAC unit was old and not working properly, so they brought us a new one and took care of it on the spot. I am so happy with the work they did and how quickly they were able to help us out. I would recommend them to anyone who is in need of a repair or replacement. I will definitely be using them again when I am ready to add another HVAC unit.

May 6, 2020

Jorge did a great job. He came early and worked very fast. I would call and asks for Jorge for any plumbing issues or questions. Highly recommend using B.L. James & Son for all your HVAC and Plumbing needs. Thank you Jorge!

May 16, 2021

Prompt and professional

April 1, 2022

Robert was very transparent and professional. Installed a mini split in our sunroom. Job well done.

March 28, 2021

I have a very odd historic DC house with the possibility for lots of renovation problems. Robert from BL James solved them quickly and elegantly. He and his people came on time, finished on time, didn't make a mess and barely had to cut into my drywall to do the job. A very efficient and positive solution. I'm thrilled.

March 25, 2022

Great job. Replaced 24x48 porcelain tiles throughout the space. I found a hairline crack in a tile a couple days after the job was finished and someone came straight out to replace it. Final floor looks great.

March 6, 2022

Great company to deal with. Robert provided great solution for our installation. Knowable and trust worthy crew. Fair prices, fast and clean. I highly recommend them for all your HVAC needs.

March 2, 2022

Appreciate the professionalism, service, friendliness and reliability of all folks at B.L. James & Son. The team is responsive, to include weekends.

March 21, 2022

Installed a new hot water heater. Quality service, good communication.

February 4, 2022

As Arlington residents, we've trusted BL James & Son for HVAC work in our home for years and we've always been pleased with their work. Not only can we trust them for the consistently high quality work they provide, but on multiple occasions they've sent someone to our home at short notice for urgent issues. For anyone living in the Arlington or DC metropolitan area looking for HVAC work, BL James & Son is the right choice.

February 29, 2020

Took some time, but excellent when they arrrived! Quality work and great customer engagement.

February 18, 2022

Our house has three HVAC systems, all installed/repaired by B.L. James & Son. Two of them replaced systems installed by B.L. James & Son almost 25 years ago. They've earned our trust and our business.

February 14, 2022

They were wonderful! They came out quickly and gave us a competitive quote for an installation. They even lent us a few window AC units to keep the resident pets (and humans) cool while they scheduled a time to do the install. The install was done on time and with no fuss. Happy so far. Thank you!!

February 23, 2022

B.L James is my go to company for all my HVAC and plumbing needs. Robert is professional and responsive to all my questions. Would highly recommend

February 22, 2022

Great service and craftsmanship. We use them often!

February 17, 2022

BL James and Son are PHENOMENAL!!! First of all, they are TRUSTWORTHY. Exceptional customer service. They can fix anything. They have been maintaining my Arlington house since 2003. Last week, I had an emergency plumbing issue that they fixed in an hour. This week, I had a gas leak. They came out for an emergency visit during a winter snowstorm to fix the job. They do the same with heating, AC, plumbing, electrical. There are benefits to being a longtime customer during a time when other contractors can be a real drag, these guys are the very best. On time, professional, smart, common sense, family business, ethical.

February 1, 2021

BL James and Son are PHENOMENAL!!! First of all, they are TRUSTWORTHY. Exceptional customer service. They can fix anything. They have been maintaining my Arlington house since 2003. Last week, I had an emergency plumbing issue that they fixed in an hour. This week, I had a gas leak. They came out for an emergency visit during a winter snowstorm to fix the job. They do the same with heating, AC, plumbing, electrical. There are benefits to being a longtime customer during a time when other contractors can be a real drag, these guys are the very best. On time, professional, smart, common sense, family business, ethical, excellent value.

February 1, 2021

Great service, great people, great skills, great knowledge. Whether you need them for a small repair, maintenance or emergency or major work these guys are great- very responsive, very knowledgable and very professional. They know what they are doing. I have not seen a better HVAC, plumbing service in Arlington or Fairfax area. Would recommend them highly.

December 9, 2022

I recently had an issue with my heater where only cold air was coming out. I was able to schedule an appointment with B.L. James & Son within 48 hours. Upon inspection, the circulation pump needed to be replaced, with the part being back ordered by a week or so. B.L. James & Son was kind enough to offer space heaters in the meantime. When the pump arrived, Aaron and George came first thing the following day, and were extremely polite, professional and efficient in getting my heater back up and running. I was also extremely appreciative for the detail and explanation when it came to pricing, giving me peace of mind to know that I was not getting ripped off. While I hope to not experience other HVAC issues in the near future, I would look forward to using B.L. James & Son's services again and would recommend them to anyone.

December 7, 2022

Best service and value in town!! BL James & Son has been our go to for years! I would and do recommend them to every one! They are professional, highly trained, on time, and thorough. They also have supreme customer service; if an issue arises the go above and beyond rectifying any problem. I also love that they are a local veteran-owned small business, too.

October 28, 2021

The best in the dmv! Outstanding and honest service. Aaron, our technician was on time, respectful, knowledgeable and candid about what we needed. We would work with BL James & Son again if needed. 100% recommended Overall we are very pleased with the services received and would recommend them again and again

October 27, 2021

Exceptional service at a reasonable price. It’s rare to find technicians as respectful of your household and treat it as their own house if not better. I will be using them moving forward for all of my hvac and maintenance needs

December 31, 2022

Robert and his team were timely, professional, clean and capable. We have had several well regarded companies (large and small) come out to our house, which has a very complicated series of different heating and cooling systems, but Robert and his team have been the most capable. They installed a new heat-pump, new thermostat and other related work, and we have been very happy with the results. Highly recommend.

December 27, 2022

B.L. James & Son did an exceptional job repairing our HVAC system. The service technician Aaron was kind, professional, and demonstrated a real dedication to his craft. We previously worked with a different company, which repeatedly failed to resolve a long-standing issue with our HVAC, culminating in the system failing on Christmas Eve. We contacted B.L. James & Son that evening and scheduled an appointment for just after Christmas. The service was not cheap, but unlike some of their competition, B.L. James & Son will actually do the job right – saving you money and giving you peace of mind. I highly recommend doing business with this company.

December 28, 2022

George did a great job installing a new bathroom faucet and did the work quickly!

December 13, 2022

A fantastic family run business. They are my goto for everything HVAC or plumbing. I have had them here for many large jobs and pleased every time. Highly recommended!

December 12, 2022

Outstanding service! Robby was so easy to work with and super responsive.

December 11, 2022

B.L. James and Son came to repair my heat on a Friday at night and fixed everything. I highly recommend B.L. James and son for any of your HVAC emergency needs.

December 10, 2022

B.L. James and Son came to my home to quote me for a replacement. I was very impressed with their quote and how fast they were able to replace my HVAC system. I approved the quote and they replaced the system the very next day.

December 10, 2022

Highly recommend them. It is extremely hard to find an honest and reputable company to trust. They replaced my HVAC system for way less than other companies bid and they did a fantastic job. They worked efficiently and were polite and I couldn't be happier. Make sure to call them first. You will be happy you did!

November 8, 2021

Had to get a bathroom fixture replaced. George came out and did a great job, very diligent and determined to make sure we got results. Would definitely hire again!

November 19, 2022

Here is what you wrote: Rob arrived on time, was super polite, went straight to his task, and took care of everything, Scheduling was easy. I really appreciate getting easy to understand diagnoses and multiple options with pros and cons. There's none of the drama that the big companies try to stir up, no up-selling, and price was MUCH better than the big guys (I got multiple bids, after deciding to replace a system). B.L. James & Son is the way to go

November 23, 2022

Jose from BL James & Son provided exceptional service from start to finish. He let me know when he was on his way, arrived promptly, and was friendly and professional. Most importantly, he cleaned and maintained our HVAC units very well. We had been having an issue with one of the units leaking and he flushed out the line at no charge. I highly recommend BL James & Son.

November 19, 2022

We have been in Arlington for almost 30 years and have been through many HVAC and plumbing repair companies. We’ve finally found one that not only provides great service at a fair price, but is also reliable and trustworthy. Our HVAC service technician, Robert, is very knowledgeable, professional, and friendly. We highly recommend BL James for your HVAC and plumbing needs!

November 18, 2022

I can't speak highly enough about the quality of the work Aaron performed. I noticed a problem with my drain last night and Aaron was able to come out this morning to take a look. Turns out I needed a brand new disposal! Aaron was able to grab a new one from the Home Depot and have it installed within the hour. Great work all around and very affordable. Thanks BL James & Son!

November 18, 2021

I had a leaking bathtub that was coming through the ceiling. I had tried to unclog it myself and in the process had somehow loosened the nut. George came on time and promptly fixed the nut and didn't charge us for it since it took him seconds. I remembered that the pressure release valve on the water heater was leaking water occasionally. I showed it to George and was informed that it was a potentially catastrophic problem. I had to go to work so I showed George where the water cut off was in the basement and went to work. When I returned, my wife told me that he had fixed the problem and given us a very fair bill. I'll be using BL James for my HVAC and plumbing needs from now on. Other companies would have probably charged me for the bathroom leak. I was also informed by Aaron that he had a person that could repair the drywall damage on the ceiling.

October 7, 2022

My heating went out yesterday, I contacted B.L. James and Son after reviewing their Google profile. They fixed my boiler same day after diagnosing a bad feed valve. Fair pricing and very responsive. Highly recommend.

October 4, 2022

BL James & Son installed a new central air system and re routed duct work to save space in a mechanical closet as we were renovating our home. They also added an extra zone to our bedroom so we could control the temperature specially to that room. They were wonderful to work with and extremely professional. I must also add, they are very honest about what needs to be done and pricing. I have been ripped off before. Highly recommend them!

October 29, 2021

The only shower in our apartment was backed up. Aaron was out the same day and fixed the issue. He wore a mask, gloves, and shoe coverings. He left the space cleaner than before and even helped fix a drawer that wasn’t closing properly. I will definitely be using BL James & Son again.

October 29, 2021

Aaron came over and installed a faucet in our kitchen. He was prompt, professional, and open to answering our questions. 5 stars.

October 27, 2021

Installed a mini split when I desperately needed it, my family was in town and they came the next day to fix it. Great service and very nice people!

October 27, 2021

As a local real estate agent, BL James & Son is my go to for anything mechanical. Over the years, they have been responsive, punctual, and extremely knowledgeable. I recommend them to all of my clients and even used them in my own home to replace a water heater. If you are in the DMV and in need of plumbing or HVAC services, look no further.

October 27, 2021

Very responsive, came quickly and fixed our AC at a great price. Aaron was very informative on the work being done. AC was up and running at no time

October 27, 2021

10/10 m, highly recommend!!

October 20, 2022

When we discovered that our hot water heater was on the verge of splitting a seam, we called B.L. James & Sons, who sent out Jorge within a couple of hours. Jorge was obviously a very experienced plumber -- he reassured us that all would be well (I was nervous that the tank would explode!) and he made sure our problem was expedited. The next day, he and his team were at our house right on time, and they did an outstanding job with every aspect of the job. Jorge even returned to our house the next day (on his day off) to drop off something that hadn't been available the day before. I cannot tell you how impressed we were with Jorge and the entire B.L. James team, and will most definitely use them again -- and highly recommend them to all!

October 26, 2022

Aaron and Jorge did an amazing job repairing my boiler and two hose bibs on the outside of my house. They were super efficient and professional! I could tell that they care a lot about their work and the quality shows. They even managed to repair my hose bibs through a small access panel without cutting my wall, which two other plumbers said could not be done. I highly recommend them if you have any complicated projects in your home.

October 20, 2022

Robert from B.L. James & Sons did a great job! He worked quickly and was very professional. Next time we have an issue with our HVAC I'll call them again.

October 19, 2022

We first used them to inspect and verify the estimate of work from another contractor, which we were very suspicious of. They were honest about what did and did not need to be done from that estimate, which was full of unneeded work as it turned out. I deeply appreciated BL James' honest opinion in this regard. We then had another problem a week later with the hot water heater and they were able to help us on that as well. Happy to work with a legitimate and honest HVAC contractor to repair the gas water heater. They were very responsive and up front with the problems with the system and talked thought the various options without upselling anything. Definitely recommend them.

January 8, 2022

Very responsive, on time, excellent work. I called the many times over the course a large remodel. They arrived quickly almost every time. The house had many issues and anytime there was a problem they came and fixed quickly. Will definitely use them again. I'm not from the area and I still call the owner for random question not related to HVAC and he is still kind enough to help me out.

October 13, 2021

Robby and Aaron came out same day to fix my furnace which was not working. They fixed the furnace quickly and got the heat back on. Very impressed with how well these gentlemen conducted themselves and spoke. Would highly recommend.

January 8, 2022

George Ramos stopped out today to snake our bathroom sink. He was professional and on the spot from the get-go. As always, we recommend BLJames&Sons for your heating, air conditioning, and plumbing services. We have been using them for four years and have two residences.

January 6, 2023

George was excellent and very helpful in helping me clear my kitchen drain. Highly recommend using them for plumbing and hvac needs. Make sure to ask for George!

January 5, 2023

The customer service is exactly what every DMV resident should be looking for. The high-quality work done in a punctual manner makes them my first call for our HVAC needs. A family business you can trust inside your home.

January 30, 2020

Prompt and professional service. The plumber was great. I’ll have them back when I need HVAC service.

January 27, 2023

George was extremely helpful. Gave me a good estimate on a plumbing project and offered some excellent advice.

January 3, 2023

Amazing service. I highly recommend!!

January 27, 2023

These guys are a homeowners best friend when it comes to repairs. We had them replace our old low efficiency hvac system with a new high efficiency system and what a difference it has made! Every part of the process was easy and transparent. The install was quick and all of the technicians were very professional. They even took the time to clear a problematic, clogged drain line that was not in the original scope of work. We will be calling them for all of our future home repairs

January 27, 2023

These guys are awesome. We had a tough job to replace a broken down 19 y/o air handler and a rooftop heat pump in a hi-rise condo, complicated by having to move the heat pump through a narrow door and then lift it up an 11-foot ladder to a second tier. From quote to install was less than a week. Every other quote told us 2-3 weeks just to get units, but this company keeps stock on hand and they were ready to go. The guys that came were super friendly, punctual, and they got the job done. They even sealed and insulated the HVAC cabinet to help make it more efficient. Totally recommend using BL James - 5 star job all the way. Ask for Santos and Jose and Aaron, who kept us updated during the install and busted their butts to make it just right.

January 26, 2023

Aaron fixed our furnace issue quickly. He was professional and on time.

January 25, 2023

We have always enjoyed the prompt, friendly and knowledgable service you all have given us over the years! It's a plus to us that you are a neighborhood business.

January 26, 2022

Aaron and Jose came responded quickly and got everything worked. Took time to explain, great service.

January 25, 2023

Jorge came out to cap a gas line - personable and explained everything. He took care to make sure everything was in order with turning the house gas off and back on. Highly recommend, a pleasure to work with, went above and beyond.

January 24, 2023

Our family has had B.L. James & Son come to do annual servicing on our HVAC units for several years now and would strongly recommend them to anyone looking for a professional and expert HVAC company. Robert is wonderful and stopped by today to fix an ongoing issue we’ve had and figured out an easy solution right away. Go with B.L. James & Son if you’re looking for prompt, affordable, and expert service!

January 24, 2023

Excellent service!

January 22, 2022

George was terrific! He came on time, got the plumbing job done in less than 15 minutes, and was very friendly (even with our 90 lbs dog!). Thank you George! I would highly recommend him!

January 20, 2023

Outstanding service! George and Aaron gave 110% to get my very old boiler repaired. They were efficient and detail oriented throughout the installation, troubleshooting, and full system check to make sure all radiators and heating registers were working. Also answered questions and provided great information when I asked for recommendations on a system update, since my very old boiler is about ready to retire. I look forward to working with BL James and Son in the future.

January 20, 2023

Professional and responsive

January 18, 2022

Aaron was fantastic and was extremely thoughtful. I WFH and he was so accommodating while I was in a work meeting. First time customer, but I plan to use BL James for all my future plumbing, heating and cooling needs. Great group.

January 17, 2023

Aaron and Jose did a great job! It was an easy and efficient process. Looking forward to a lower utility bill thanks to their hard work.

January 12, 2023

George replaced three faucets and a new main water valve

January 12, 2023

George came and did the water heater inspection. He was on time and he even shared a few pointers on how to drain the water heater to keep up with it.

January 11, 2023

George and his crew hauled away my old dead water heater and replaced it with a new tankless version. They also re-routed the humidifier/ac condensate line and installed a new pump. All in one day (they stayed late). The work was done quickly and professionally and the crew supervisor, Robert, was on hand to make sure all went well and kept me informed. BL James & Son’s customer service is excellent (Ashley was always quick to respond and helpful) and their price was the lowest. I will use them again.

January 10, 2023

George was excellent. He is very thorough and explains every step he is taking. He is knowledgeable and pleasant. He has been here twice, for a fireplace gas problem and water leakage. .

January 11, 2023

Robert and his team were great! Installed a new boiler for me in one day.

January 10, 2023